NN tours

NN Tours

HOW WE DO

At NN Tours, we combine passion with expertise to craft travel experiences that are both personalized and affordable. We meticulously design each itinerary, ensuring that every journey is seamless, enjoyable, and memorable.

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about
NN tours began with a vision of transforming plans into reality, one travel story at a time! NN tours helps you make your travel dreams come true and create an unforgettable experience under an affordable range. They specialize in designing travel itineraries for creating memorable experiences. They believe in helping their clients explore destinations at ease and discover the breathtaking creation of the universe. They provide numerous holidays and plans that promise a great time everytime.
Reviewed on
5/5
31 Reviews
30,000
+

Hours delivered back to the business

100
+

SOX compliance in Settlement process automation

95
+

Success rate of bot case completion

6
+

For functional release of OBT, RTS and OGS

The Chalange

Following a period of rapid growth through acquisition, Paysafe were looking to achieve enterprise-wide operational efficiencies and alignment. In order to do this, they chose to focus firstly on their customer services, merchant operations, risk and compliance functions.

Paysafe’s fast-paced expansion had resulted in a lack of process consistency & standardisation across their acquired brands. The numerous manual and non-transparent processes at play were something Paysafe were keen to address.

Additionally, in the face of increasing industry regulation and compliance requirements, Paysafe were eager to stay ahead of the curve in responding to these changes, whilst also maintaining the relentless customer focus and agility that is at the core of their DNA.

What did
Tecnologia do

Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.

Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.

Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.

The Features

  • User-friendly Interface
  • Search and Booking Functionality
  • Search and Booking Functionality
  • Pricing and Discounts
  • Payment Gateway
  • Blog or Travel Guide Section
  • Integration with External Services

Technology Used

wordpress
php
My SQL

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